2nd Line Support Engineer Intune, M365, Config Manager, Windows, Azure London (Outside IR35)

Job Description

Job Description:

We are looking for an experienced 2nd Line Support Engineer to join a leading tech-focused company based in London. This is a contract role, outside IR35. You will be responsible for providing advanced desktop and infrastructure support, acting as an escalation point from the 1st Line Support team. If you have strong experience in Microsoft-centric environments and are looking for an exciting new challenge, this is the role for you!

Key Responsibilities:

• Manage Intune, Config Manager, and Azure Active Directory environments.
• Provide break/fix support, patching, and incident/change management across a Microsoft-centric environment.
• Support user devices, conference systems, and assist with general infrastructure tasks.
• Act as the escalation point from 1st Line support for advanced technical issues.
• Perform vulnerability management and ensure systems are up to date with patches.
• Support telephony systems and conference equipment as needed.

Key Skills Required:

• Strong experience with Windows 7/10/11 environments.
• Proficient with M365/O365, Exchange Online, Teams, Azure, and Active Directory.
• Hands-on experience with Intune and Config Manager.
• Solid knowledge of patching, vulnerability management, and incident/change tracking.
• Experience in supporting conference/telephony systems.

Desirable:

• Previous experience working in the financial services sector.
• Relevant Microsoft certifications are a plus.

Location: London, Outside IR35

Salary: Competitive (Negotiable based on experience)